Casper's Ice Cream

Come join the Casper’s Ice Cream team as we produce our very own Fatboy Ice Cream novelties, Jolly Llama Sorbet Pops, Associated Foods Red Button Ice Cream, and other frozen treats! We are seeking qualified applicants for a Production Shift Supervisor for Swing Shift.

Schedule:  Typically Monday – Friday, 3:00 p.m. – 11:30 p.m.


  • Starts at $16+ per hour, depending on experience, with raises available based on skill level after training
  • Benefits available after applicable probationary period: Paid Time Off, Health, Dental, Vision, Medical Clinic Membership, 401k

Duties include but not limited to:

  • Coordinates all production floor activities during shift.
  • Manages floor personnel by interviewing, hiring, orienting and training; communicating job expectations; planning, monitoring and appraising job results; coaching, counseling; developing growith opportunities; and initiating, coordinating and enforcing systems, policies and procedures.
  • Provides leadership, direction, and guidance for employees and maintains a positive and productive work environment.
  • Addresses minor employee conflicts and provides solutions; Consults with HR on escalated issues and carries out disciplinary actions when necessary.
  • Monitors employee work performance relative to expectations and maintain material/workflow through the facility.
  • Develops and maintains training programs in conjunction with the Production and Plant Management to ensure that all personnel have the necessary skills to perform their duties safely and productively.
  • Troubleshoots equipment problems and performs basic adjustments on equipment when necessary; coordinates with Maintenance in the event of serious mechanical failures
  • Maintains safe work environment by educating and directing personnel on the use of all control points, equipment, resources, and PPEs, maintaining compliance with established policies and procedures
  • Ensures equipment and tools are in good working order, in place, and available for use when required; fills out maintenance requests as necessary.
  • Ensures that all product meets company standards and industry regulations.
  • Continuously evaluates the plant layout and material workflow for increased throughput and productivity, and modifies if needed.
  • Monitors tidiness of workstations and general production areas; coordinates cleanups where necessary.
  • Attends and participates in regular production manager meetings
  • Assists other departments, managements and other plant personnel as may be required in order to facilitate the success of the team and organization as a whole.
  • Reports to and works closely with Production Manager.


  • High School diploma or equivalent required; Associates Degree or Trade/Technical School Certification preferred.
  • Basic computer skills, including Microsoft Office applications.
  • Excellent written and verbal communication skills.
  • Two (2) years minimum of leadership experience in a manufacturing environment is required
  • Basic knowledge of machines and tools, including their designs, uses, repair, and some basic maintenance and troubleshooting skills
  • Knowledge of lean principals, raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Knows and understands GMPs, HACCP, SQF, and Allergens
  • Excellent organization and time management skills
  • Ability to use judgement to make decisions in a fast paced environment with little direction.
  • Demonstrated history of strong leadership, supervisory, and management skills, including interpersonal relationship and communication skills; Ability to work effectively both independently and as part of a team
  • Commitment to continued learning and personal growth.

Physical Requirements:

  • Stand for 8+ hours per day
  • Bend, squat, use stairs, reach and work overhead
  • Repeatedly lift and hold up to 50 lbs from floor to shoulder height (pouring ingredient buckets)
  • Lift up to 45 lbs overhead
  • Push/pull up to 2,000 lbs on a pallet jack

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